Orchestras Live is committed to protecting your personal information. Our policy gives you information on how we collect, use and secure your information.

We collect your personal data when you sign up to receive emails from us. We also look at how our audience uses our website through Google Analytics.

We only collect the information that’s necessary to carry out our business and provide you with the information you have chosen to receive. Any information you share with us enables us to provide you with a more personalised experience.

Orchestras Live does not share personal data with any other organisation.

We hold your data securely on our systems; we currently use the following to process your data on our behalf:

• Email newsletters: Mailchimp

You can stop receiving email newsletters from Orchestras Live at any time by clicking the unsubscribe link that can be found at the top of every email we send, and we will stop contacting you.

• Event booking for Share Sound Grand Finale: Eventbrite

Your details will only be used in order for us share the watch link for the event with you, and to invite you to complete a short online audience survey following the event. Your contact details will be deleted by Orchestras Live once the event has taken place and will not be shared with any other organisation or used for any other purpose.

• Donations from individuals: CAF Donate

We use CAF Donate to collect and process personal data on our behalf, and process Gift Aid declarations. If you make an online donation by credit/debit card, this is done securely through CAF Donate, our card payment processing partner. We do not retain your bank card details on our systems, nor do we have access to them. Currently we only use the data collected by CAF Donate in an anonymised way for analysis purposes. Should we wish to contact you in relation to future fundraising activities we will only do so if you have given active consent for us to do so. You can read CAF Donate's privacy policy here.

If you would like more information about how we handle your data, you can contact us by emailing comms@orchestraslive.org.uk, phoning us on 0300 030 1160 or writing to Sarah Derbyshire, Chief Executive, Orchestras Live, Duke Studios, 3 Sheaf Street, Leeds, LS10 1HD.

If you have completed one of our audience surveys at or after a concert you have attended, we will destroy all responses held on paper or digitally (except where you have requested to be signed up to receive our e-newsletter, or where you have consented to be contacted to take part in further research) within a year of collection.

This notice was updated on 8 June 2021. It may be updated to take into account changes at Orchestras Live or in data regulation. Please check this policy regularly.

Third Party websites

The Orchestras Live website contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Cookie Policy

This site uses some unobtrusive cookies to store information on your computer.

Some cookies on this site are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, we won’t set these cookies but some nice features of the site may be unavailable. Some cookies on this site are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, we won’t set these cookies but some nice features of the site may be unavailable.

To control third party cookies, you can also adjust your browser settings.

By using our site you accept the terms of the Orchestras Live Cookie Policy

Contact us

If you have any questions or concerns about our Privacy Policy, you should write to us at Orchestras Live, Duke Studios, 3 Sheaf Street, Leeds, LS10 1HD or call 0300 030 1160.